The SmartCard System: What It Is and Why You Need It

  • November 22, 2018
  • John Barclay
Barclay Safety Solutions Perth Western Australia - We make safety simple - Best safety consultants - Safety Management - Safety Leadership - profitable businesses - John Barclay

One of the biggest challenges that all types of organisations face when trying to establish and maintain a high-performance safety culture is finding ways in which to promote and encourage workplace safety behaviours. The SmartCard system is a highly effective way of achieving this.

The SmartCard system is designed to actively sustain your behavioural-based safety program or employee engagement strategy. Its aim is to help you achieve behavioural reliability with regard to safety through demonstrating the safety behaviours that you want people to exhibit, providing a recognition and reward structure that then reinforces this.

What makes SmartCard different? Other workplace programs that have some similarity to the SmartCard system lack its sustainability in terms of behavioural reliability. The SmartCard system is different because it provides a very robust approach to implementing strategies that will reinforce safety behaviours in the workplace.

One of the most important factors in achieving behavioural reliability is consequences. Positive consequences are always the most powerful and are what ultimately determines behaviour in the workplace. The SmartCard system is therefore an essential tool in enabling ongoing positive reinforcement of safety behaviours. It provides a framework through which your organisation can devise appropriate strategies that will reinforce the safety behaviours you want your workforce to enact.

Staff Shaking Hands

How does the SmartCard system work?

The SmartCard system combines behavioural change best practice with tracking and measurement tools in such a way that it produces positive and lasting improvement in safety performance, and ongoing reduction in workplace injuries.

All members of the workforce receive customised SmartCards that feature images of your employees demonstrating positive safety behaviours. When workers themselves demonstrate these desired behaviours, they are then immediately recognised and rewarded, and so receive instant positive reinforcement.

happy worker

Regular and constant reinforcement of desired safety behaviours in this way ultimately leads to these activities becoming permanent, while the openness and transparency of the SmartCard system creates the confidence that it is being operated fairly and equitably.

Implementing the SmartCard system

Barclay Safety Solutions safety consultants work with you to define the positive safety behaviours you want to reinforce, and then help you to understand what they look like when they occur. Through the SmartCard system, we will then provide you with the appropriate sustaining mechanisms to reinforce those behaviours on an ongoing basis.

All employees benefit from positive reinforcement when they exhibit appropriate safety behaviours, and so it’s important to put the right systems and structures in place in order for positive reinforcements to become routine and an integral part of the way you do business. To create a truly caring culture, people need to be recognised for their efforts, and so putting a system like SmartCard into your business will ensure that you get the behavioural reliability you’re looking for.


One of the many benefits of the SmartCard system is that it can be completely customised to suit the specific needs of your organisation. This means that it can be designed to deliver measurable behavioural change that will have a lasting impact on your safety culture and performance.

Find out more about the SmartCard system

Get in touch with Barclay Safety Solutions if you would like to find out more about how the SmartCard system could be implemented in your workplace or organisation to help you achieve behavioural reliability.

Call us on 0429 305 260 or email us at [email protected] to talk to one of our experienced safety consultants.