A Guide to Effective Investigations

This guide, written by Senior Safety Consultant Ricky Galloway, demonstrates how we can lead and undertake investigations with curiosity and care rather than blame.

Ricky covers the groundwork of investigations: what they are and why we conduct them. He then shares his advice on approaching investigations with a learning mindset. This includes considering the power of words, understanding behaviour, and becoming solutions-focused. He also includes questions and prompts for you to use in your next investigation.