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Case Study: Organisational Change

Current Situation

  • Stagnant Safety Performance
  • Conforming Based Culture
  • Misaligned Leadership Teams

Organisation Stats

Mining Industry

8000 Employees

5
Major Locations

Key Findings

32%

Teams Reacting Culture

58%

Teams Conforming Culture

10%

Teams Achieving Culture

42%

Turn over

4.6

TRIFR Above 4.6

The Barclayss® Process

Organisational Culture Transformation - Discovery

Discovery

  • Culture Diagnostics
  • Focus Groups
  • Interviews
  • Workplace Observations
Organisational Culture Transformation - Transformation

Transform

  • Leadership Development
  • Field Leadership Coaching
  • CARE Methodology
  • Development Workshops
  • One on One Coaching
  • Field Coaching
  • Coach the Coach
  • CARE model and Exposure Quadrant Use
Organisational Culture Transformation - Transfer

Transfer

  • System Integration
  • Safety Function Upskilling
  • System Integration (JHA – Take 5 – Incident Investigation)
  • Safety Function Development into Coaching Roles
  • Establishing 3 in a row coaching for Line

Outcomes

  • 68% Reduction TRIFR
  • 50% Reduction Turn
    Over
  • 18% Teams Reacting
  • 36% Teams Conforming
  • 43% Teams Achieving
  • 3% Teams Integral
Workshop
team2

Analysis & Insights

  • 1500 Front Line Leaders Coached
  • 155 Superintendents Coached
  • 52 Managers Coached
  • 185 Workshops
  • 2900+ Hours Field Coaching
  • 1200+ Coached Observations

Feb 2020

3 in a row
coaching for line leaders

Jan 2020

Safety Function Coach the Coach

Nov 2019

Safety Function
Development Workshops

Aug 2019

Systems Integration and
Communication

May 2019

 In Field Coaching Round 3

Feb 2019

In Field Coaching Round 2

Nov 2018

In Field Coaching Round 1

Sep 2018

Development Workshops

Jun 2018

Discovery Stage – Diagnostic

rocket-launch